FanRide Atlanta (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our transportation services, including SMS communications. Please read this policy carefully to understand how your information is handled.

1. Information We Collect

We may collect the following types of information:

Personal Information

Your name, phone number, email address, and any other details you provide through contact forms, reservations, or inquiries.

Usage Data

Information about how you interact with our website, including IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use your information to:

• Provide and improve our transportation services
• Respond to inquiries and customer support requests
• Send service updates, confirmations, and relevant communications
• Process reservations and manage bookings
• Send marketing or promotional messages if you have opted in

3. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from FanRide Atlanta. These messages may include booking confirmations, service updates, customer support messages, and promotional notifications related to our services.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly at (770) 376-1162. Message and data rates may apply, and message frequency may vary.

4. SMS Consent

We respect your privacy. Phone numbers and SMS consent data are not shared with third parties or affiliates for SMS marketing purposes. Your information is used only to provide services and communications directly from FanRide Atlanta.

5. SMS Terms and Conditions

Information collected as part of the SMS consent process will not be shared with third parties.

Welcome Message

When you contact FanRide Atlanta, you may receive an SMS message such as:

Hello, thank you for contacting FanRide Atlanta. How can we help you? Reply STOP to opt out at any time. Message and data rates may apply. For assistance, reply HELP.

Message Frequency

SMS message frequency may vary depending on service needs and customer interaction.

6. Opt-Out Instructions

You can stop receiving SMS messages at any time by replying STOP. Once opted out, you will no longer receive SMS messages from FanRide Atlanta. You may opt back in at any time by replying START.

7. Types of SMS Communications

If you have consented to receive SMS messages from FanRide Atlanta, you may receive messages related to:

• Ride confirmations and updates
• Appointment scheduling and reminders
• Customer support and service notifications
• Internal communication with drivers or staff when applicable

8. Standard SMS Messaging Disclosures

Message and data rates may apply. You may opt out at any time by texting STOP. For assistance, text HELP or contact us directly.

9. SMS Terms of Service

By opting into SMS communications through our website or other channels, you agree to receive SMS messages from FanRide Atlanta. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

10. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute data security.

11. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data, subject to legal requirements
• Withdraw SMS consent at any time by replying STOP

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Help and Support

If you need help, reply HELP to any SMS message or contact us directly through our website or customer support team.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Phone: +1 (770) 376-1162